Data Deletion Instructions
This page explains how to delete the data that Buben Media (BBNS s.r.o.) holds about you, including any data obtained through Meta or Google when you connect an advertising or merchant account to our tools.
Last updated: 15 July 2026
Two ways to delete your data
Disconnect in the app
Sign in and open the relevant tool’s Settings (Meta Ads, Google Ads, or Google Merchant Center) and choose Disconnect. This immediately removes the stored access token for that provider and deletes the connected accounts and their metrics from our system.
You can also revoke our app’s access from your Facebook or Google account settings at any time.
Email us
Send a deletion request to buben@buben-media.cz from the address associated with your account, or naming the connected account. We will delete all data we hold about you.
What gets deleted
- access tokens for connected providers (Meta, Google Ads, Google Merchant Center);
- your provider account identifiers (e.g. Meta user ID / Business Manager ID);
- the connected ad and merchant accounts (IDs, names, currency, status);
- stored performance metrics and reports for those accounts;
- feeds, files and content you created in the workspace;
- your account and billing details — subject to legally required retention of tax records for issued invoices.
Timeframe
Disconnecting in the app deletes the data immediately. Email requests are actioned without undue delay and within 30 days at the latest, in line with the GDPR. We will confirm once your data has been deleted.